Rooted Garden Tools

Last updated: 12 May 2026

We keep things simple: no fluff, no guesswork, just straightforward shipping.

Where We Ship From

All orders are packed and shipped directly from our HQ in New Zealand. Every item is handled by real humans who care about your gear and hate weeds as much as you do.

New Zealand Shipping

• Cost: Free on all urban orders (50% Off rural)
• Delivery Time: 2 to 5 business days (tracked)
• Carrier: NZ Post

International Shipping

We currently ship to the following:

• Australia
• USA
• Canada
• UK
• European Union

Details:

• Cost: Calculated at checkout (flat rate per country)
• Delivery Time: Typically 7 to 14 business days
• Carrier: NZ Post International or DHL (depending on destination)
• Note: Customers are responsible for any local import duties or taxes charged by their country.

Order Processing Time

• Orders are dispatched within 1 to 2 business days after payment.
• A tracking link will be sent to your email once your order is on the way.

Delays and Delivery Issues

If you experience any delays or issues with delivery, please contact us at
support@rootedgardentools.com
We’ll resolve it quickly and fairly.